Help center

Everything you need to set up ZorvGuard and run your first class.

Getting started

Most schools are running their first class within an afternoon:

1. Create your school's account. Start a free trial from the homepage, or use the setup link in your welcome email.
2. Install the extension on student Chromebooks from the Google Admin console (below). This is the only step that needs your IT admin.
3. Invite teachers from Staff. Each teacher gets an email to set their password.
4. Create a room and put its join code on the board. Students join from the ZorvGuard extension.
5. Start class from Live room.

Want to see it first? Try the live demo with a pretend class.

Install on Chromebooks with Google Admin

ZorvGuard is a Chrome extension that your IT admin force-installs, so students can't remove it.

1. In ZorvGuard, open Device setup and copy your school's enrollment key and policy.
2. Go to admin.google.com → Devices → Chrome → Apps & extensions → Users & browsers.
3. Select the organizational unit that contains your students.
4. Click + → Add Chrome app or extension by ID, and paste the ZorvGuard extension ID.
5. Set the installation policy to Force install.
6. In Policy for extensions, paste the policy from Device setup. It looks like this:

{
  "orgKey": { "Value": "your-school-enrollment-key" }
}

Click Save. Chromebooks pick up the extension the next time they sync, usually within a few minutes (restarting a device speeds it up).

If you ever think the enrollment key was exposed, click Rotate on Device setup and update the policy in Google Admin.

Rooms & join codes

A room is a class period or group. Create rooms from My rooms.

• Join code: every room has a six-character code. Click Show on board to display it full screen. Students click the ZorvGuard shield in their Chrome toolbar, choose Join room, and type it.
• Rosters: prefer a list? Paste school emails, or click Upload CSV to import any spreadsheet export.
• Schedules: add class times and the room starts and stops on its own. You can also start a room manually.
• Blocked during this class: sites blocked only while that room is in session.
• Highlight when open: sites that aren't blocked, but turn a student's tile red so you notice.
• Attendance: click Attendance on a room to see who was there each day, and download a CSV.

Running a class

Open Live room, pick a room, and click Start class. Screens only appear while a room is in session.

• Lock all / Unlock all: shows "Eyes up front" on every screen. Unlocking returns students to where they were.
• Focus mode: only the sites you list work. Save lists you reuse as scenes.
• Open a link for everyone, message the class, start a timer, or run a quick poll.
• Student tiles: close a tab, block a site for the room, lock one screen, message one student, or click the screen to view it full size (Present puts it on the projector).
• Raised hands appear at the top with the student's question and a chime.
• Shortcuts: press ? in the live room to see them, e.g. L to lock and F for focus.

When you click End class you get a recap of attendance, hands, polls, and messages.

Filtering

School-wide filtering applies to every enrolled device, all the time, on and off campus. Admins set it on Filtering.

• Categories: games, social media, video & streaming, adult content, proxies & filter bypass, and gambling.
• Custom blocklist and always allowed sites. Always-allowed sites override categories, but not focus mode or screen lock.
• Unblock requests: students can ask for a blocked site from the blocked page. Approving adds it to Always allowed for the school.

Override passwords

Admins can set a block-page override password on the Filtering page. A teacher or IT staff member can type it on any blocked page to unlock that site on that one device for 15 minutes to 4 hours.

• The password is checked by ZorvGuard's server and is never stored on student devices.
• After 5 wrong tries, that device has to wait 10 minutes.
• Overrides don't bypass focus mode or screen lock.
• Don't type it where students can see, and change it right away if it leaks.

Safety alerts

Safety alerts are off until an admin turns them on in Filtering. When on, the extension checks searches on Google, Bing, DuckDuckGo, Yahoo, and YouTube against phrases that suggest self-harm or violence. Only matching searches leave the device.

• Admins see alerts instantly on Safety alerts and by email. Teachers can't see them.
• Optionally, students see a caring notification with the 988 Suicide & Crisis Lifeline.
• Alerts are deleted automatically after 90 days.

Teachers & accounts

• Admins invite teachers and other admins from Staff. Each person gets a one-time setup link by email, valid for 7 days. Click New link if it expires.
• Teachers see only their own rooms. Admins see every room, plus filtering, alerts, staff, and device setup.
• To delete all of your school's data, go to School account → Delete everything.

Troubleshooting

A student's Chromebook doesn't show up

• Check the extension is force-installed for that student's organizational unit, and the policy has your current enrollment key.
• Make sure the student is on your room's roster, or has joined with the room's code.
• Screens only appear while the room is in session. Click Start class.

"This link doesn't work" on a setup link

Setup links work once and expire after 7 days. Ask an admin to click New link on the Staff page, or sign in if you already set a password.

A site is blocked that shouldn't be

Add it to Always allowed on the Filtering page, or approve the student's unblock request. For a one-off, use the override password on the blocked page.

Students see "Not connected"

The device can't reach ZorvGuard. Check the internet connection and that your network allows guard.zorvcloud.com, including WebSocket connections.

Contact support

Email privacy@zorvcloud.com and include your school name. You can also check system status.